Privacy Policy

Last updated: April 2026

Who we are:

Haus of Hounds Dog Grooming by Emma is a dog grooming service based at Mount Pleasant, Hertford Heath, SG13 7QX. This privacy policy explains how we collect, use, and protect your personal information when you use our website or services.

What information we collect:

When you contact us or book a groom, we may collect:

• Your name, email address, and phone number

• Your dog's name, breed, and any health or grooming notes

• Booking preferences and history

How we use your information:

We use your information to:

• Manage your grooming appointments

• Communicate with you about your bookings

• Send you updates about our services (only if you've opted in)

How we protect your information:

We take reasonable steps to protect your personal information and never share it with third parties for marketing purposes. Your data is stored securely and only accessed when needed to provide our services.

Your rights:

You can ask us to update or delete your personal information at any time by contacting us at hausof_hounds@outlook.com or calling 07789961317.

Cookies:

Our website uses essential cookies to keep things running smoothly. We use Google Analytics to understand how visitors use our site — this helps us improve your experience. We don't use advertising cookies or share your data with third parties for marketing.

Contact:

If you have any questions about this privacy policy, get in touch at hausof_hounds@outlook.com or call 07789961317.